Terms of Service

You agree to use this site only for legal purposes. You must not misuse the site or attempt to harm it in any way (e.g., hacking, spreading viruses, or committing fraud).

We do our best to make sure all product descriptions, images, and prices are accurate. However, errors may happen. We reserve the right to correct any mistakes, update product details, or cancel orders if needed.

• You agree to provide accurate, current, and complete information.
• All payments are processed securely through Shopify’s system.
• We reserve the right to cancel or refuse any order if there are issues with payment, stock availability, or suspected fraud.

We aim to deliver your products quickly and safely. Shipping times may vary depending on your location. For damaged products, please refer to our Return Policy for instructions.

If your item arrives damaged, you may be eligible for a return or replacement. To request a return, please email shozoglobal@gmail.com with the required proof (video, photos, and order details) within 3 days of receiving your item. More info in our Return Policy.

We respect your privacy. Any personal data collected will be used only to fulfill your order and improve your shopping experience. For more, read our Privacy Policy.

We may update our Terms of Service at any time. Changes will be posted here, and continued use of the site means you accept those updates.

Questions about our Terms of Service? Reach out anytime at shozoglobal@gmail.com

When you sign up, log in, or make a purchase, we may collect:

• Your name
• Email address
• Shipping address
• Payment details (processed securely via Shopify)
• Order history and contact preferences

We use this information only to fulfill your orders, improve your experience, and provide customer support.

Your account data, including your login information, is encrypted and protected. We do not share or sell your personal login details to anyone.

All payments on Shozo Global are processed through Shopify’s secure checkout system. Shopify uses top-level encryption and is PCI DSS Level 1 compliant, meaning your credit card and payment details are always safe and never stored on our servers.

• Process and ship your orders
• Communicate order updates or promotions (only if you opt in)
• Improve our website and services
• Respond to customer service requests

We will never sell, rent, or trade your personal information. Your data is only used for purposes related to your shopping experience at Shozo Global.

We may use cookies to enhance your browsing experience, such as remembering your cart or login session. You can disable cookies in your browser settings at any time.

You can request to view, edit, or delete your data by contacting us at shozoglobal@gmail.com. We respect your right to privacy and will assist promptly.

We may update this Privacy Policy as needed. Any changes will be posted on this page, so you’ll always know how your data is handled.